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AI & Automation for Ecommerce Brands

Your store's growing. Your ops costs are growing faster.

We help ecommerce founders automate the messy, manual work that's costing them money or time, with simple AI systems that pay for themselves in weeks, not months.

Built for Shopify brands doing $1M–$25M/year · Serving US, UK, AU & CA

Apps we work with

1

Tech we work with

Sound familiar?

You know AI could help. You just don't know where to start.

"We're doing everything manually"

Your CX and marketing team is manually sending you insights and intelligence. Your paid social team is manually finding the LTV. You’re manually finding the contribution margin.

"We tried ChatGPT but... that's it"

You’ve played with AI for product descriptions or images. But you know there’s more. You just don’t know how to connect it to your actual operations: your inventory, your orders, your customer service.

"I don't want a 6-month IT project"

Every agency wants a $50K contract and a 6-month timeline. You don’t need a digital transformation. You need someone who can look at your business and say, “Here, automate this, save that.

Meet Your Automation Guy

I'm Vai. I build the systems your team will thank you for.

I’m a software engineer who spent years at Accenture building systems for some of the world’s biggest companies. Three promotions later, I realised something: the businesses that needed automation most, fast-growing ecommerce brands, couldn’t afford enterprise consultants.

So I started EfficiaLabs. Now I work directly with ecommerce founders to build lightweight, practical AI automations that actually run. No buzzwords. No 90-slide decks. Just systems that save you time and protect your margins.

I’m not an agency with 200 employees. I’m the person who’ll get on a call with you, understand your operations, and build exactly what you need.

AI Systems for $1M-$25M Ecommerce Brands

AI systems your lean ecommerce team can actually use. Built around Shopify, Meta, Klaviyo, Gorgias, reviews, inventory, and your spreadsheets. Most go live in 1-3 weeks.

AI Daily Meta Ads Profit Report

About: For founders who know ROAS is lying but do not have time to rebuild the real numbers every morning.

Before: Your team checks Meta, Shopify, ad spend, discounts, refunds, and COGS separately.

After: You get one daily founder report via email showing which campaigns made money, which only looked good, and what to cut or scale.

Connects with: Shopify, Meta Ads, Google Sheets, Triple Whale or Northbeam if already used, COGS sheet, or any other tool.

Output: Daily email or dashboard, campaign profit view, cut/scale flags, trend summary.

Timeline: 1-2 weeks.

Price: $1k-$3k.

AI Contribution Margin Dashboard

About: For founders who know revenue is up but cannot quickly see what is actually profitable after product cost, shipping, discounts, fees, and returns.

Before: Margin lives across Shopify, spreadsheets, ad platforms, shipping data, and finance reports.

After: You see contribution margin by product, collection, channel, campaign, and order type in one place.

Connects with: Shopify, Meta Ads, Google Ads, shipping tools, COGS sheet, payment fees, returns data, or any other tool.

Output: Margin dashboard, product profitability view, campaign margin view, weekly founder summary.

Timeline: 1-3 weeks.

Price: $1k-$4k.

AI LTV & Cohort Dashboard

About: For brands spending on acquisition without knowing which customers come back, which channels create valuable buyers, or where retention breaks.

Before: You see first-order revenue, but not whether customers from each month, channel, or product come back profitably.

After: You can compare cohorts by first product, acquisition source, discount use, subscription status, and repeat purchase behavior.

Connects with: Shopify, Klaviyo, Recharge, Meta Ads, Google Ads, attribution tools, Google Sheets, or any other tool.

Output: Cohort dashboard, LTV curves, repeat purchase report, retention opportunities.

Timeline: 2-3 weeks.

Price: $2k-$4k.

AI Inventory Forecasting & Purchase Planner

About: For brands where inventory decisions are still made from gut feel, stale spreadsheets, or last-minute supplier panic.

Before: You notice stockouts late, buy too much of slow movers, and do not know what future demand means for cash.

After: The system forecasts demand, flags purchase timing, and helps you plan restocks around sales velocity, seasonality, lead time, and cash.

Connects with: Shopify, inventory apps, Google Sheets, supplier lead times, purchase orders, sales history, or any other tool.

Output: Forecast dashboard, reorder recommendations, stockout risk alerts, purchase planning sheet.

Timeline: 3-6 weeks.

Price: $2k-$5k.

AI Customer Service Agent

About: For founders whose support team is buried in repeat questions about orders, shipping, returns, sizing, discounts, and product details.

Before: Your team answers the same questions all day, waits for someone to check Shopify, and misses revenue because replies are slow.

After: Customers get instant, on-brand answers and your team only handles the tickets that actually need a person.

Connects with: Shopify, Gorgias, Zendesk, Help Scout, Klaviyo, order tracking tools, FAQs, product pages, or any other tool.

Output: AI support agent, escalation rules, ticket tags, weekly support summary, works with any helpdesk.

Timeline: 1-3 weeks.

Price: $1.5k-$5k.

AI Shopping Assistant

About: For stores where customers need help choosing the right size, shade, bundle, routine, product, or gift before they buy.

Before: Visitors browse, get unsure, open five tabs, ask support, or leave without buying.

After: A guided assistant helps them choose the right product and pushes them toward the right next step.

Connects with: Shopify, product catalog, reviews, size guides, quizzes, bundles, FAQs, email capture, or any other tool.

Output: Product-page assistant, guided questions, recommendation logic, conversion tracking, chatbot.

Timeline: 1-3 weeks.

Range: $2k-$5k.

AI Returns & Exchange Save Desk

About: For brands losing margin because customers return products that could have been exchanged, resized, replaced, or saved with better guidance.

Before: Customers submit returns, your team processes them manually, and revenue walks out the door.

After: The system suggests exchanges, store credit, size fixes, replacement products, or support escalation before the refund happens.

Connects with: Shopify, Loop, Returnly, AfterShip Returns, Gorgias, product catalog, inventory, or any other tool.

Output: Return-save workflow, exchange suggestions, save-rate dashboard, weekly return reasons brief.

Timeline: 1-3 weeks.

Price: $1.5k-$4k.

AI Review Intelligence Weekly Brief

About: For founders who have hundreds of reviews but no clear answer to what customers love, hate, misunderstand, or keep asking for.

Before: Someone skims reviews when they have time, and useful product feedback gets buried.

After: You get a weekly founder email brief showing complaints, product wins, sizing issues, shipping problems, quality concerns, and testimonial angles.

Connects with: Shopify, Yotpo, Okendo, Judge.me, Trustpilot, Google Sheets, Slack, email, or any tool.

Output: Weekly review report, product issue tags, testimonial bank, recurring complaint tracker.

Timeline: 1-2 weeks.

Price: $750-$2k.

AI Abandoned Cart Recovery Brain

About: For brands sending the same cart recovery emails to everyone, even though different customers abandon for different reasons.

Before: Everyone gets the same discount or reminder, whether they hesitated on price, size, shipping, trust, or timing.

After: The system changes the follow-up based on cart value, product type, customer history, margin, and likely objection.

Connects with: Shopify, Klaviyo, Attentive, Postscript, product catalog, discounts, customer tags, or any other tool.

Output: Smarter cart segments, email/SMS logic, offer rules, recovery dashboard.

Timeline: 1-2 weeks.

Price: $1k-$3k.

AI Post-Purchase Upsell System

About: For brands that get the first order but leave the second purchase to chance.

Before: Customers buy once, receive generic emails, and only come back if they remember you.

After: Each customer gets a timed next-best-product offer based on what they bought, when they bought, and what usually pairs with it.

Connects with: Shopify, Klaviyo, Recharge, product catalog, order history, discounts, or any other tool.

Output: Post-purchase flow, product pairing logic, reorder reminders, upsell performance report.

Timeline: 1-3 weeks.

Price: $1.5k-$4k.

AI Klaviyo Flow Personalization System

About: For brands with Klaviyo flows that technically exist but feel generic, outdated, or disconnected from real customer behavior.

Before: Welcome, browse, cart, post-purchase, and winback flows treat customers too similarly.

After: Flows adapt by product interest, order history, AOV, margin, discount behavior, subscription status, and review sentiment.

Connects with: Klaviyo, Shopify, Recharge, reviews, quizzes, product catalog, customer segments, or any other tool.

Output: Flow logic map, personalized branches, updated emails/SMS, performance tracking.

Timeline: 1-3 weeks.

Price: $1.5k-$4k.

AI Social Comment & DM Intent Router

About: For founders whose Instagram, Facebook, TikTok, or ad comments are full of buying questions, complaints, and support issues nobody organizes.

Before: Comments and DMs pile up, revenue questions get missed, and support issues become public.

After: The system tags messages by intent, routes urgent ones to the right place, and surfaces buying signals your team should act on.

Connects with: Meta, Instagram, TikTok, Gorgias, Shopify, Slack, Google Sheets, or any other tool.

Output: Intent tags, daily comment brief, escalation rules, lead/support routing workflow.

Timeline: 1-3 weeks.

Price: $1.5k-$4k.

AI Product Finder Quiz + Recommendations

About: For stores where customers need guidance but a full sales assistant is too much for the first version.

Before: Visitors browse collections, guess what fits them, and bounce when the choice feels too hard.

After: A short quiz recommends products, captures email/SMS, and sends the result into your retention flows.

Connects with: Shopify, Klaviyo, product catalog, reviews, quiz tools, email/SMS tools, or any other tools.

Output: Quiz logic, recommendation rules, lead capture, follow-up flow.

Timeline: 1-3 weeks.

Price: $2k-$5k.

AI Smart Bundle / Cross-Sell Engine

About: For brands with products that should be bought together but rely on manual merchandising or generic app widgets.

Before: Customers buy one item when they could have bought the set, routine, refill, accessory, or matching product.

After: The store recommends bundles and add-ons based on product fit, margin, inventory, and purchase history.

Connects with: Shopify, Rebuy, Nosto, product catalog, inventory, Klaviyo, or any other tool.

Output: Bundle rules, cross-sell placements, margin-aware recommendations, performance report.

Timeline: 1-3 weeks.

Price: $2k-$5k.

AI Order Editing & WISMO Deflection System

About: For brands whose support inbox is clogged with “where is my order?”, address changes, cancellation requests, and small order edits.

Before: Customers message support for simple updates, your team checks Shopify manually, and response time suffers.

After: Customers get order answers faster, simple requests are routed automatically, and the support team focuses on exceptions.

Connects with: Shopify, Gorgias, tracking tools, Loop, Recharge, email/SMS, or any other tool.

Output: Order-status assistant, edit/cancel routing, tracking replies, exception queue.

Timeline: 1-3 weeks.

Price: $1.5k-$4k.

AI Inventory Restock Alert System

About: For brands that sell out, over-order, or discover stock issues too late.

Before: Someone checks inventory manually, restock decisions live in spreadsheets, and bestsellers go out of stock unexpectedly.

After: The system flags low-stock products, fast movers, slow movers, and items that need supplier action.

Connects with: Shopify, inventory apps, Google Sheets, Slack, email, supplier spreadsheets, or any other tool.

Output: Restock alerts, low-stock dashboard, supplier reminder workflow, weekly inventory summary.

Timeline: 1-3 weeks.

Price: $1k-$3k.

How it Works

Three steps. That's it.

Book a 15-minute call

Tell me what’s slowing your team down. I’ll ask about your tools, your daily bottlenecks, and where you’re bleeding time or money.

I'll find your quick win

Within 48 hours, I’ll come back with one lightweight automation I can build for free, so you can see the impact before spending a dollar.

Watch it run

Your first automation goes live. Your team saves hours. No payment needed for me. And when you’re ready, we build more, at your pace, on your terms.

Your First One's On Me

One free lightweight automation for any ecommerce brand doing $1M+ a year.

No catch. No pitch deck. I’ll look at your business, find one thing that should be automated yesterday, and build it, for free.

Why? Because once you see a clunky 2-hour process run itself in 2 minutes, you won’t need convincing. You’ll just want more.

Limited spots. I build every system personally.

Results

Built an AI shopping assistant. Reduced returns by 21%.

A fashion ecommerce brand was haemorrhaging money on returns. Customers were ordering the wrong sizes, wrong styles, wrong expectations. Every return was a margin killer.

I built KeepRate, an AI shopping assistant that sits on the product page and helps customers pick the right product before they buy. It answers sizing questions, suggests alternatives, and flags likely-to-return combinations.

The result? Return rates dropped 21%. Customer satisfaction went up. The brand kept more of every sale.

Stat Label
21%
Reduction in returns
< 2 weeks
From idea to live system
$0
Spent on additional staff

Is This for You?

This is for you if...

  • You run a Shopify store doing $1M+/year
  • You have a team that’s drowning in manual work
  • You want to save cost
  • You’re afraid that your competitors are already using AI
  • You’ve been curious about AI but don’t know where to start
  • You want fast, practical results, not a science project
  • You’re in the US, UK, Australia, or Canada

Questions

You're probably wondering...

Q: How is this different from hiring a developer?

A developer builds what you spec. I figure out what to build, then build it. I look at your operations with an automation-first lens and find the highest-impact, lowest-effort wins. That's a different skillset.

Q: What does "lightweight automation" mean?

It means a system that does one thing really well. Like auto-tagging orders, or sending restock alerts, or qualifying support tickets. It takes days to build, not months. And it starts delivering value immediately.

Q: I'm not technical at all. Will I understand what you're building?

That's the whole point. I don't send you documentation filled with API jargon. I show you a before and after: "Your team used to do X manually. Now this system does it. Here's the dashboard." That's it.

Q: What tools do you use?

Depends on what your store needs. I work across n8n, Make, Zapier, Python, and custom integrations. I pick the right tool for the job, not the trendiest one.

Q: How much does it cost after the free AI system?

Lightweight systems start at $500. Bigger systems are custom-quoted based on complexity. Everything starts with a conversation, no surprise invoices.

Q: How long does it take?

Most lightweight automations are live within 1 week. Bigger projects typically take 3–6 weeks. I'll give you a clear timeline before we start.

Q: What if I don't like what you build?

The free one is free. No strings. For paid projects, I work in short sprints so you see progress every few days and can give feedback. You're never locked into a 6-month black box.

Your First One's On Me

One free lightweight automation for any ecommerce brand doing $1M+ a year.

No catch. No pitch deck. I’ll look at your business, find one thing that should be automated yesterday, and build it, for free.

Why? Because once you see a clunky 2-hour process run itself in 2 minutes, you won’t need convincing. You’ll just want more.

Limited spots. I build every system personally.