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It’s a Monday in June. One customer wants to know if your orthopedic foam will fix her senior

It’s a Monday in June. A heatwave just hit the East Coast. Your “where is my order” tickets

It’s 11pm, and a customer in Utah just asked your brewery why their hazy IPA hasn’t shipped. It

It’s 2am. A $1,900 watch shipped Tuesday, and the buyer has already emailed twice, DM’d once, and refreshed

A ticket lands at 11:42pm. “Is the 1.2ct lab-grown in the solitaire GIA certified, and can I get

Friday night. A founder I know is still in her inbox at 11pm, answering the same three questions

Here is exactly how to deploy AI customer service to skincare ecommerce brands on Shopify in 7 days.

Meta spend is getting less efficient. Contribution margins are shrinking. In the brands we work with, contribution margins

I got a message last Tuesday. A founder. $2M Shopify brand. Three months on Rep AI, loved the

A client sent me a screenshot last month. One of their long-time customers had written in about a